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A comment on Amazon refused to refund $7k after shipping an empty box instead of a Sony A1. Parent comment

Re:Amazon refused to refund $7k after shipping an empty box ... by brandonmenc on Sunday May 30, 2021 @12:13PM (#27334248)
> B&H is my go-to place

I will also throw in a vote for B&H.

A customer service rep from NYC once called to personally answer some questions I had about a sub-$100 product. This happens often.

This week I ordered a display with free shipping that was scheduled to arrive 5 days later. I received it in 24 hours - 4 days earlier than expected.

Their return policy is also hassle-free.

For music or audio products, I buy from Sweetwater.

Same good points as B&H, but you have an assigned "sales engineer" which some people find annoying, but I really like - whenever I have a problem or question, I get the same person on the phone every time.

I don't order from Amazon if I'm not comfortable outright losing my money, getting it late, or receiving a counterfeit.

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Re:Amazon refused to refund $7k after shipping an empty box ... by rhines on Monday May 31, 2021 @11:35AM (#27345081)
The one issue with B&H is that if something isn't in stock, their estimates are nowhere near accurate. Currently been waiting 2 months for an item that was being stocked in "7-10" days. But if it's in stock they're a good option.
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