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A comment on Amazon refused to refund $7k after shipping an empty box instead of a Sony A1. Parent comment

Re:Amazon refused to refund $7k after shipping an empty box ... by mytailorisrich on Sunday May 30, 2021 @08:59AM (#27332914)
I don't know if all shipping companies do this but my experience with Amazon in the UK is that they track and keep records of the whereabouts of their delivery vans.

Once I had an order "delivered" without trace and Amazon asked my to check with neighbours first as, according to their records, the van has stopped at my house. On another occasion I knew that the van never came despite order again listed as "delivered" and they refunded instantly.

(not expensive items, though)

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Re:Amazon refused to refund $7k after shipping an empty box ... by dboreham on Sunday May 30, 2021 @09:13AM (#27332998)
Based on some personal experience with "lost" packages, and discussions with delivery drivers, this is also the case in the US. This makes it even more egregious when the carriers quibble because surely they know the package was stolen in transit.
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