Re:Amazon refused to refund $7k after shipping an empty box ...
by ashtonkem on Sunday May 30, 2021 @09:02AM
(#27332931)
Honestly, I would expect it to be sorted quickly and by one person. If I’m paying thousands of dollars for a high end product, especially with a company I’ve (presumably) spent tens of thousands of dollars with, I expect to be taken care of when something goes wrong.
That said, how would you have expected this to go? I assume everybody is in agreement that this wasn't going to be sorted out the next day. I think you might be overestimating how smoothly this would go when dealing with another company, although obviously there would be exceptions to that.