Amazon refused to refund $7k after shipping an empty box instead of a Sony A1

Re:Amazon refused to refund $7k after shipping an empty box ... by ratww on Sunday May 30, 2021 @07:58AM (#27332615)

I bet the reason people do it is because they had good experiences buying dozens of sub-$100 items in Amazon and don't want to risk trying out a new online store. Amazon support is great for cheap stuff, so most people assume it's the same for expensive ones.

Also, people new to a hobby won't know that B&H, or Thomann, or Sweetwater, etc, also have great customer support like Amazon.

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Re:Amazon refused to refund $7k after shipping an empty box ... by jtbayly on Sunday May 30, 2021 @05:55PM (#27337244)

Sweetwater is nothing like Amazon’s customer support.

You can’t call Amazon and ask them what equipment you need to accomplish a task. Among many other differences…

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Re:Amazon refused to refund $7k after shipping an empty box ... by ratww on Monday May 31, 2021 @04:35AM (#27341688)

I never said or implied the opposite. "Great like Amazon" is not the same as "exactly like Amazon".

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Re:Amazon refused to refund $7k after shipping an empty box ... by jtbayly on Monday May 31, 2021 @11:11AM (#27344823)

Sorry. I realize that. I just think the comparison gives the wrong impression because of how much more you can get in service from Sweetwater, that most people would never realize were possibilities if Amazon is what they are used to.

Was only trying to improve the info you offered a bit more.

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Re:Amazon refused to refund $7k after shipping an empty box ... by ratww on Monday May 31, 2021 @02:51PM (#27347048)

Fair enough! I completely agree with you!

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