Yeah, I’m in the U.K. and I don’t think I’ve ever had a real issue with Amazon. Deliveries are on time 99% of the time and returns are simple (they even covered a £60 Post Office return of a heavy product I decided to return, because their only option required a printer and this was mid-pandemic so I had no way to access one).

Based off this thread I might think twice before ordering expensive stuff from them though - however I usually find other places are better value for expensive electronics etc. anyway