Re:Amazon refused to refund $7k after shipping an empty box ...
by jpindar on Sunday May 30, 2021 @10:04AM
(#27333336)
>Some time ago, my wife ordered something from Amazon, and it was reported as “delivered,” but the photo was of someone else’s doorstep.
This happens to me about every third time I get something from Amazon. Fortunately, the wrong house they keep delivering to is in my neighborhood and I recognized it in the picture.
I report this every time, but I don't expect it to do any good.
Some time ago, my wife ordered something from Amazon, and it was reported as “delivered,” but the photo was of someone else’s doorstep.
She had no problem getting them to ship a replacement, but it added a few days to the process.
The “last mile” stuff is crazy. I sometimes see two Amazon Prime Sprinters on the same street, at the same time.
It was much worse, when it was done by independent contractors. We would see these folks driving around, with so many boxes in the cab of their vans, they had to make a hole to see through.
Looked like an episode of Hoarders.
I’m not surprised they have issues. The system is basically strained to the max. It’s a miracle that it works as well as it does.