Amazon refused to refund $7k after shipping an empty box instead of a Sony A1

Re:Amazon refused to refund $7k after shipping an empty box ... by hughrr on Sunday May 30, 2021 @04:30AM (#27331615)

Also depends on your reputation as a buyer on Amazon I think. If you order lots of high value items and one goes missing they treat you differently than if you made one high value purchase.

I’ve run a huge pile of apple kit through them in the last two years and when a Mac mini disappeared from my doorstep they refunded without question.

The Mac mini did make a reappearance a week later as it was dumped in someone’s porch down the road and they brought it back round. Spoke to customer services and they sent me a return label to send it back.

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Re:Amazon refused to refund $7k after shipping an empty box ... by emerged on Sunday May 30, 2021 @06:20AM (#27332127)

yea I’ve spent an absurd amount on Amazon and now they don’t bat an eye on returns. I reported that my expensive ultra wide monitor hadn’t arrived, they sent another and then the first arrived. I had to contact support and tell them I got two because they had already refunded me. They won’t risk losing their whales.

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Re:Amazon refused to refund $7k after shipping an empty box ... by peteretep on Sunday May 30, 2021 @04:35AM (#27331638)

> Also depends on your reputation as a buyer on Amazon I think

Probably. There’ll be some people who can rely on their reputation with their CC company too to do a chargeback.

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