Amazon refused to refund $7k after shipping an empty box instead of a Sony A1

Re:Amazon refused to refund $7k after shipping an empty box ... by wott on Sunday May 30, 2021 @03:42AM (#27331404)

> they properly secure books to a bit of backing cardboard (with shrink-wrap and/or rubber bands, usually) and then mount the backing cardboard inside of the packing box so that the books don't slide around and get damaged.

That's how they used to do in France when they started (15-20 years ago): a base cardboard plate at the right size for the box, the stuff stacked on the cardboard, and both united by a shrink wrap. That was both simple and extremely effective, or otherwise said: great.

I don't know why they stopped. And I don't know why nobody else copied that system.

(I used to order from 2000 miles away, now I don't order books from Amazon no more, except second hand foreign language books I couldn't get otherwise.)

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Re:Amazon refused to refund $7k after shipping an empty box ... by thaumasiotes on Sunday May 30, 2021 @04:27AM (#27331599)

Here in California, I used to get books from Amazon that came in a box with appropriate bubble padding added. This worked.

If I try to order a book on Amazon today, it gets shipped in a manila envelope (with bubble padding built into the envelope). The tightness of the envelope damages the book.

I have no idea who thought this was a good idea, or even an acceptable idea.

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