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A comment on Ask HN: What are your tips/tricks for escalating your issues with big corps?.

Re:Ask HN: What are your tips/tricks for escalating your iss... by tannedNerd on Friday May 28, 2021 @09:25PM (#27322355)
Most companies Twitter support is much better than any phone or email line because they hate super negative sentiment of their brand being so public.
[ Parent | on HN ]
Re:Ask HN: What are your tips/tricks for escalating your iss... by slowwwclap on Friday May 28, 2021 @09:45PM (#27322444)
This doesn’t work as well as it should - companies that are understaffed can’t do much with more feedback.

Also, I don’t like sharing my dirty laundry with the whole world just to get a bug fixed.

[ Parent | on HN ]