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Re:LibreFoodPantry – a community building FOSS for food pant... by yosito on Friday May 28, 2021 @03:01PM (#27319219)
A pet peeve about projects like this is that the entire website talks about the software project, from a developer's perspective, and it's basically impossible to find out what the software does from a user's perspective.

Ok, so you make software for food pantries. What does that software do for me, as a food pantry, and why should I use it? How do I get started with it? How do I use it? How do my employees or volunteers use it?

This website answers none of those questions. As a food pantry, I can't make any sense of this website.

Re:LibreFoodPantry – a community building FOSS for food pant... by nxc18 on Friday May 28, 2021 @03:22PM (#27319443)
This is a common problem, and I saw it during a brief stint considering involvement in Code For America; too much emphasis on technology and code, not enough emphasis on the outcome/objective.

Most of these nonprofits would be better served by low-code commercial solutions. That might sound bad, because you have to pay, but you also have to pay to host FOSS software, so not so much of a difference. The pantry probably needs email, so they probably have access to O365 or Gmail already. For more complex things, AirTable/SharePoint Lists is often going to be enough, if sub-optimal.

Glancing at the code, this appears to be mostly about apps for ordering and processing orders: https://gitlab.com/LibreFoodPantry/client-solutions

This can usually be achieved pretty well (80% of the need for 20% of the effort) with a Google Form + Sheets + light automation.

Ultimately these are information management problems, so it is best to approach from an IT perspective rather than a CS/SE perspective.

Re:LibreFoodPantry – a community building FOSS for food pant... by toomuchtodo on Friday May 28, 2021 @04:11PM (#27319899)
The solution, imho, is to run the software for the food pantries. You’re creating a non profit platform for the entities you’ve decided to serve. YouTube tutorials, one click onboarding, the UX and customer experience is where all the hard work is at.

If you’ve succeeded, food pantries are beating down your door to use the software and you can objectively demonstrate how it’s improved the delivery of services to food bank customers. Your service is also top of mind when someone considers spinning up a food bank or organization with a similar use case.

“Uber or Deliveroo for food pantries” as the SV pitch deck would be written.

Re:LibreFoodPantry – a community building FOSS for food pant... by jaspax on Saturday May 29, 2021 @01:18AM (#27323215)
I had a similar reaction to this after looking at their website and documentation: there is no way that this will be broadly usable by their target audience. I volunteered regularly at a soup kitchen for a few years, and do you know who the core staff were? Women in their 60s and 70s. Inventory and ordering were tracked with hand-written notes in a binder that the staff leader kept in her car. Are those people going to install and set up open-source software on GitHub to make their inventory management easier? sound of hysterical laughing

Even the mostly-free solution using GSuite or whatever is past the technical interest and abilities of most of the staff. And honestly the low-tech solutions they already used worked just fine for them.

I will credit the commenter downstream who said that the project seems to have close relationships with a few large food pantries, that might have the necessary staff and volume to make such a system worthwhile. But I still can't shake the feeling that this is the product of a programmer who wants to do good, but has created a technical system that doesn't actually meet the needs of the people he's trying to help.

Re:LibreFoodPantry – a community building FOSS for food pant... by AndrewOMartin on Friday May 28, 2021 @03:23PM (#27319454)
You're right, it's almost a satire site. I learn about the code of conduct, licensing and team structure, but have no idea what they actually do

I eventually found a repo that had an authentication project, and presumably I would have found code in one of the other folders, but my curiosity was spent.

Re:LibreFoodPantry – a community building FOSS for food pant... by OJFord on Friday May 28, 2021 @06:16PM (#27321170)
The only thing I learnt is that 'pantry' means something different in America.. what we call a 'food bank' (AIUI, difference from 'soup kitchen' being handing out ingredients rather than hot meals) by the sounds of it?

In the UK a pantry is a small room/large cupboard used for cool but not refrigerated storage; so I thought this was going to be a sort of 'asset management system' somehow specifically good for shelf-stable foodstuffs.

Re:LibreFoodPantry – a community building FOSS for food pant... by tdeck on Friday May 28, 2021 @07:52PM (#27321872)
They're called both in the U.S. I think "food bank" is at least as common. E.g. SF-Marin food bank (https://www.sfmfoodbank.org/) and the nearby Berkeley Food Pantry (https://www.berkeleyfoodpantry.org/).

The word "pantry" alone has the same meaning in both countries.

It probably makes sense to change terms if one is more universal.

Re:LibreFoodPantry – a community building FOSS for food pant... by hmsimha on Saturday May 29, 2021 @12:19AM (#27322999)
I grew up in the U.S., spent ~7 years volunteering at a soup kitchen (not an actual soup kitchen, but a program which cooked and served meals to the public), and I had no idea what "food pantry" was. The term I'm familiar with is "food bank". Maybe it's regional? I was living in Memphis, TN
Re:LibreFoodPantry – a community building FOSS for food pant... by MikeTheGreat on Saturday May 29, 2021 @02:04AM (#27323370)
We use 'food bank' and 'soup kitchen' here in the US like you do.

I've heard the term 'food pantry' only recently (within the past 3-5 years) and it means the same as 'food bank' (as far as I can tell).

As a sibling post mentions "pantry" has always meant "special room in the house where the shelf-stable food is stored" here in the US. Most middle-class houses don't have one, and those that do the "room" is really more of a closet big enough to stand in than a proper room.

Re:LibreFoodPantry – a community building FOSS for food pant... by thewakalix on Friday May 28, 2021 @07:44PM (#27321818)
n=1, but my (American) family's always called their food storage room a "pantry".
Re:LibreFoodPantry – a community building FOSS for food pant... by dragonwriter on Friday May 28, 2021 @08:28PM (#27322066)
> A pet peeve about projects like this is that the entire website talks about the software project, from a developer's perspective, and it's basically impossible to find out what the software does from a user's perspective

No, it talks about the developer community from the perspective of target members, because that is what it is the website for.

The projects, of which there are multiple, aren’t even mentioned, and it doesn’t appear that any of them are currently targeted on public users; on the projects page they have reference to two areas, a “Client Solutions Group” that is engaged directly with three food pantries for developing custom software for each pantry's needs, a “Common Services Group” building shared components to support those efforts, and a reference to “Other Projects” supporting the community website and infrastructure.

So, yeah, the community page isn’t an info page for prospective users since they aren’t trying to solicit users or making software that isn’t targeting people other than those they are directly engaged with for custom work.

Re:LibreFoodPantry – a community building FOSS for food pant... by tclancy on Friday May 28, 2021 @03:19PM (#27319406)
Yes! I am a developer and someone working with our local food pantry and even so I can barely make heads or tails of it and it seems to forget the point of the effort early on in the best docs I could find (https://librefoodpantry.org/docs/shop-setup) because it wanders off into how to set up an issue board, etc right away.

I would humbly suggest the best next thing to work on would be someone with (copy)writing experience and ideally they would talk to end users about how the software has helped them. Too often we get consumed with the idea of software for software's sake.

Re:LibreFoodPantry – a community building FOSS for food pant... by jonas21 on Friday May 28, 2021 @03:28PM (#27319509)
Yes, perhaps that explains why:

> As of yet, no software has been deployed for a client.

Re:LibreFoodPantry – a community building FOSS for food pant... by ocdtrekkie on Friday May 28, 2021 @04:29PM (#27320104)
It looks like at present, there's codebases here: https://gitlab.com/LibreFoodPantry/client-solutions for three separate food pantries.

Presumably, the goal of this project is to build a common platform that eventually replaces the individual one-off solutions that exist today for these three pantries, and are useful for more food pantries in the future.

Re:LibreFoodPantry – a community building FOSS for food pant... by ekianjo on Saturday May 29, 2021 @05:51AM (#27324152)
> As a food pantry, I can't make any sense of this website.

From the website, they haven't released any actual software yet, which is even worse: they made a website before delivering anything at all.

Re:LibreFoodPantry – a community building FOSS for food pant... by Karrot_Kream on Friday May 28, 2021 @03:29PM (#27319522)
This isn't a pet peeve, this is a frequent issue with FOSS software. Free in theory, useless in practice, because they focus too much on technology and not enough on the user of the system.
Re:LibreFoodPantry – a community building FOSS for food pant... by drewzero1 on Friday May 28, 2021 @04:08PM (#27319861)
I would go so far as to say this issue is not limited to FOSS software, but the tech world in general. There is a gaping chasm between the pie-in-the-sky sci-fi dreams being promised for the world of tomorrow by the techbros of today and the way work actually gets done in 99% of the world. Throwing computers at the problem won't help anything.

No offense meant to people who are working on solutions to the world's problems, but the optics here are those of a problem that doesn't necessarily benefit from the added technical overhead of the solution. If I'm understanding the linked website correctly it's not a single software package but an organization for groups developing their own software independently for specific food pantries. Maybe there's some kind of intention to collaborate on these projects or combine work toward general-purpose pantry management software, but it's not clear from the site.

Re:LibreFoodPantry – a community building FOSS for food pant... by ehutch79 on Friday May 28, 2021 @03:15PM (#27319365)
You're probably about to be massively downvoted.

A lot of people around here have difficulty with the idea of communicating what they're doing, and marketing of any level.