Re:Slack was experiencing an outage
by jcims on Thursday May 20, 2021 @02:30PM
(#27225173)
> If I explain to a client it is because Slack is down, odds are they'll blame Slack, not us. This is especially true if they're impacted by the Slack outage as well or the outage makes news outlets.
My perspective is skewed b/c I work at a place that invests 8-9 figures in their supplier risk management program, but in that domain you don't get any breaks here. This dependency is discovered during pre-contract due diligence and your plan and test history to continue operations in the event of a vendor outage is assessed in the overall risk profile of your company.
It's obvious this type of consideration in risk management is picking up steam and I'm expecting an industry to start forming around it. I'm also waiting for 'chaos engineering' features to start creeping into SaaS products.
My perspective is skewed b/c I work at a place that invests 8-9 figures in their supplier risk management program, but in that domain you don't get any breaks here. This dependency is discovered during pre-contract due diligence and your plan and test history to continue operations in the event of a vendor outage is assessed in the overall risk profile of your company.
It's obvious this type of consideration in risk management is picking up steam and I'm expecting an industry to start forming around it. I'm also waiting for 'chaos engineering' features to start creeping into SaaS products.