Re:Slack was experiencing an outage
by dijit on Thursday May 20, 2021 @02:00PM
(#27224709)
Why? My central IRC node at a previous job had a better uptime than slack, and my previous company Gitlab server has lower unplanned downtime than Github...
The key is that when I do my maintenances (on gitlab, for example) I can take the thing offline to do my work, which makes it much easier than trying to canary a change.
It means I can plan a rollback or keep the backup in place.
It's not that I'd have a higher uptime than slack really (though, I have experienced this) it's that the downtime works for the company and if it ever did fail we have the knowledge to fix it on our own schedule.
I know that's scary to some, but it's a comfort to others.
The key is that when I do my maintenances (on gitlab, for example) I can take the thing offline to do my work, which makes it much easier than trying to canary a change.
It means I can plan a rollback or keep the backup in place.
It's not that I'd have a higher uptime than slack really (though, I have experienced this) it's that the downtime works for the company and if it ever did fail we have the knowledge to fix it on our own schedule.
I know that's scary to some, but it's a comfort to others.