Spoken like someone who would let critical public infrastructure get privatized by a corporate monopoly.

Somewhat of a moot point when said infrastructure is already private. You can use the misaligned incentives to argue against private ownership of infrastructure, but criticizing a business for doing business is barking up the wrong tree.

It's not a moot point if we can create regulation or government takeover of said infrastructure. Conversations like this are the first step towards creating those kinds of regulations. It's only moot if you make it moot. When a private business completely controls a public utility and fails to act in the public's interest it is time to have this conversation because they have their hands all over something that should be in the hands of the public.

My point is that any business would have done the same. Expecting one to not look out for its own bottom line and rely on the kind heartedness of its customers is misguided. The problem is with the game, not the player.