I had a bit of an issue with such a modem. It took a couple of support chats calls to get it going but it's been fine ever since. I did seem to be related to the MAC, but the expectation was that it should have just worked.
Re:Cox Hotspots with Panoramic Wifi
by cbsks on Saturday May 15, 2021 @03:07PM
(#27167953)
I just got a new Motorola MB8600 modem which is on their list. I swapped modems, called support and gave them the model and MAC address. It took about 10 minutes total. Very painless.
https://www.cox.com/residential/support/cox-certified-cable-...
I had a bit of an issue with such a modem. It took a couple of support chats calls to get it going but it's been fine ever since. I did seem to be related to the MAC, but the expectation was that it should have just worked.