> My wife got bit by the Big Sur bug, 2 weeks ago, were the installer doesn’t check if there’s enough disk space available before starting the upgrade.
It can get even worse than that. The Big Sur update "bricked" my MBP, along with many others, because a firmware update broke a part. Apple wanted $500 to replace the mainboard, I fixed it by replacing the broken "i/o board" with a $5 part from ebay and like 30 minutes of work.
Given that this is the only Apple computer I've ever owned, it's understandable that unlike the grandparent I don't have the highest opinion of Apple's work. Ironically, nothing like this has ever happened on Linux to me.
The problem is when the chip is down most of the case you are on your own. Not linux fault eg I have a small computer (touch based windows mini Pc) want to use it and from time to time the wireless adapter disappear ... I just go out to get a planet computer version 3 simply because their version 1 has linux support. I beg they have tested sort of their linux dual boot.
Support. The hard part. And then the windows issue ... good luck to use linux not on VM, Docker ... and my lisp slimv work with some twist (macvim not vim-not).
It left a bad taste with me because they didn't communicate and support almost fucked it all up. A page with support would have been great and just, 'well, we don't support this or can't help you with this, but here's a support document you can read and try to understand the issue'. I also know they can definitely remove things from devices[0], so I don't know why this wasn't done for this installer.
[0] - https://www.theverge.com/2019/7/10/20689644/apple-zoom-web-s...
I have the export from the terminal session to do the write up.
I’ll try and see if I can at least start it tomorrow.
My wife got bit by the Big Sur bug, 2 weeks ago, were the installer doesn’t check if there’s enough disk space available before starting the upgrade.
Reached out Apple whom, had I not been next to her, wanted her to create a new volume on her disk and reinstall
Stopped her. Jumped in. Asked what the plan was and it was to format.
The initial question was if there was a way to recover the data.
I stopped the conversation and started searching.
Was working until midnight because everything I found basically said that you’re f’ed and lost all your data.
I was able to recover it.
.
- Yes, she didn’t have a backup. But the installer also should do the minimum of checking if it can run.
- I have no idea how old the installer is, but if Apple can remove Zoom due to a security issue with a web server, they can do it with a bad installer of theirs (or at least blacklist it).
- Before giving steps that are destructive, they should have prefaced with it or at least warn that they’re SOL and need to reinstall and restore from a backup.
.
It works the majority of the time, but honestly, this left a REALLY bad taste for me. If it wasn’t because we are basically in the ecosystem and that it usually works, I’d be looking around to others.