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A comment on Zulip 4.0: Threaded open source team chat. Parent comment

Re:Zulip 4.0: Threaded open source team chat by slimsag on Thursday May 13, 2021 @10:16PM (#27149902)
I have heard complaints where I work that less-technical foks find the UI unpleasant/confusing. I think it is due to a combination of the keyboard shortcuts being front-and-center and the threading model seeming "complex" (really, just logically structured)

I'm not sure there is a strong/good argument against it, though. e.g. word processors are "more complex" than text files for sure, but people have learned the benefits of those.

I think the education / user-onboarding flow could be improved perhaps.

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Re:Zulip 4.0: Threaded open source team chat by gvurrdon on Friday May 14, 2021 @06:29AM (#27152740)
The usual complaints I get (as an admin of an instance) are: 1. "Hard to search"/"Can't find anything". 2. Off-topic responses because people post in whatever the most recent thread they used happens to be (results in (1)). I like it, though, due to having some similarities to a forum.
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