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Re:Notion API – public beta by gumby on Thursday May 13, 2021 @04:37PM (#27147118)
I think it suggests that the support and SLA costs are higher in these situations.

These factors make sense to me. Note that Gitlab believes the opposite so on prem is also free.

Re:Notion API – public beta by TechBro8615 on Thursday May 13, 2021 @04:46PM (#27147225)
The support costs are a solvable problem. The challenge is architecting your stack to accommodate external storage, and delivering a usable experience to your users when they connect their resources.

It would be nice if AWS could deliver a smooth OAuth experience so that in a few clicks, a user could provision an S3 bucket and share it with a service provider as easily as they can grant access to a GitHub repository.