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A comment on Why you can’t buy a thermapen on Amazon (2016). Parent comment

Re:Why you can’t buy a thermapen on Amazon (2016) by robbiemitchell on Tuesday May 11, 2021 @08:53AM (#27117472)
No, because most sellers have:

- Incredibly slow shipping

- Painful return processes

[ Parent | on HN ]
Re:Why you can’t buy a thermapen on Amazon (2016) by Spivak on Tuesday May 11, 2021 @09:27AM (#27117813)
- Expensive shipping

- 3rd party customer service that has no power to do anything

The fact that companies are paying / making me pay retail for logistics is the dumbest thing ever. The whole value of a "store" (i.e. a place that holds stuff) is the logistics and customer service. If you just want to be a manufacturer that's totally fine power to ya but then get your products to distributors and stores.

[ Parent | on HN ]