Re:ServiceNow acquires Lightstep
by haswell on Monday May 10, 2021 @06:00PM
(#27111402)
For a very long time, HP Service Manager didn't really have a functioning web client at all. Customizing and distributing the thick client to end users was just part of the fun that came with managing that platform.
As competitors like ServiceNow came onto the scene, they tried to create a better web client, but at least when I was still close to that product, they never quite got there. My two final HPSM projects were:
1) Building a mobile / blackberry compatible web client from scratch (HTTP/SOAP) so management types could see/approve change requests on the go
2) Migrating to ServiceNow :P
It would not surprise me at all if they had some kind of ActiveX thing going on with their web client...
As competitors like ServiceNow came onto the scene, they tried to create a better web client, but at least when I was still close to that product, they never quite got there. My two final HPSM projects were:
1) Building a mobile / blackberry compatible web client from scratch (HTTP/SOAP) so management types could see/approve change requests on the go
2) Migrating to ServiceNow :P
It would not surprise me at all if they had some kind of ActiveX thing going on with their web client...