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Re:ServiceNow acquires Lightstep by sofixa on Monday May 10, 2021 @04:42PM (#27110671)
Maybe it depends on the deployment, but my SNOW experience was the polar opposite.

It was dogshit slow, search was useless and painful to use. Most things required a mouse. Tickets got lost. The UI looks like 2006 and the UX is out of a Microsoft text book.

The fact it can be used across tabs isn't really an achievement, but if your bar is so low...

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