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A comment on ServiceNow acquires Lightstep. Parent comment

Re:ServiceNow acquires Lightstep by sharken on Monday May 10, 2021 @03:56PM (#27110167)
Apparently it is as simple as ServiceNow is approved for GDPR related use, while JIRA or TFS is not.

I have not looked into the specifics, but have a hard time believing that ServiceNow should be special in that regard.

Also, the way items are related is so far behind JIRA and TFS, that there is no competition.

If ServiceNow is the future, i prefer living in the past.

[ Parent | on HN ]
Re:ServiceNow acquires Lightstep by nick__m on Monday May 10, 2021 @05:40PM (#27111207)
Where I work ServiceNow and JIRA are complementary. We manage operation and support with sevicenow and manage development with JIRA.

Maybe they will eventually drop JIRA for the ServiceNow agile development module but they (the deployment team that I'm not part of) have many modules to deploy before evaluating that.

[ Parent | on HN ]
Re:ServiceNow acquires Lightstep by ec109685 on Monday May 10, 2021 @09:18PM (#27113035)
We have Jira and ServiceNow and I wish we just moved everything into Jira rather than dealing with two systems and syncing tickets between them.
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Re:ServiceNow acquires Lightstep by nick__m on Monday May 10, 2021 @10:15PM (#27113441)
That's sounds horrible !

If I had to sync tickets I would also wish for a Jira only workplace as I mostly do projects that require development and planning but I am almost sure that the peoples who mostly do customers and employees support would have the opposite opinion.

[ Parent | on HN ]