Re:ServiceNow acquires Lightstep
by jlund-molfese on Monday May 10, 2021 @02:13PM
(#27109025)
Yes! Close would attempt to change the status of a ticket from Open to Closed, but often fail along the way with a cryptic error about the RADstack being 99% full.
Exit would close the window, and also break your workflow if you had HPSM open in two browser tabs
If I remember correctly, that POS had both close and exist on the same screen performing different functions.