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A comment on Why did OpenDoc fail, and then fail 3 more times?. Parent comment

Re:Why did OpenDoc fail, and then fail 3 more times? by duxup on Monday May 10, 2021 @01:53PM (#27108812)
Yeah I've 'fixed' things now and then and sat back and clicked some buttons and watched it work only to realize that really ... I was clicking the same buttons getting the same thing just like it was before and getting roughly the same output / experience.

I wasn't wrong, some stuff needed to get fixed and it was better, but the customer's experience really didn't get much better... not a lot changed.

I was thinking tech first and working towards the customer experience ... didn't have much to show for the effort when I put it all together.

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Re:Why did OpenDoc fail, and then fail 3 more times? by shockeychap on Monday May 10, 2021 @02:10PM (#27108983)
I've also been really excited about a solution only to realize that my excitement was with the underlying technology rather than the customer experience.

I remember this feeling with early web apps. I was excited about being able to update one system rather than several desktops. For the customer, however, the overall UX was actually a slight step down because of the limitations of HTML and javascript.

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