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A comment on Request for comments regarding topics to be discussed at Dark Patterns workshop. Parent comment

Re:Request for comments regarding topics to be discussed at ... by elithrar on Sunday May 02, 2021 @04:08PM (#27018563)
If your billing address is in California, the NYT do let you cancel online.

They intentionally make it extremely high friction.

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Re:Request for comments regarding topics to be discussed at ... by gundmc on Sunday May 02, 2021 @05:44PM (#27019334)
I'm in California and was able to cancel online but only after waiting in queue and then "chatting" with a retention specialist for 10 minutes.

This was about 2 years ago so maybe they've changed since.

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