Yes. This is a problem for universities to solve, with the money they get from constantly expanding tuitions. This is one of many places in which a problem is cheap to "solve" if you are ok being racist/ablist/generally not adapting the variations in your customer base.

Handing over the solution for the problem to a software company shouldn't be an accountability shield for the Universities. Impacted students should sue the universities, and then they should sue the software company.