It's just another tool to internalize the discrimination. As long as nobody hits both them and their clients hard, holding them responsible for building the tool as such, for choosing it, or for continuing to use it knowing the issues, there's no incentive for anyone to do better.

Think of it another way. If you knowingly contract a member of the KKK to do your hiring, you can't pretend not to know why people of color don't get hired in your company.

Proctorio's issue may be more subtle than the "in your face" example I gave above but they're there and whoever contracts them does so with full awareness of them.

P.S. Because I'm sure the wave of downvotes is less about people supporting racism and more about ignorance, let me further support my point about such tech with real life examples:

https://www.vice.com/en/article/g5gxg3/proctorio-is-using-ra...

https://www.theverge.com/2021/1/28/22254631/university-of-il...

https://twitter.com/uhreeb/status/1303139738065481728

https://twitter.com/cmg/status/1304593597338185730