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Re:Grafana, Loki, and Tempo will be relicensed to AGPLv3 by josephcsible on Tuesday April 20, 2021 @07:41PM (#26883463)
I disagree that "it hasn't been provided to you". Imagine a regular desktop program that you can only use through RDP or VNC. Is that not provided to the user either?
Re:Grafana, Loki, and Tempo will be relicensed to AGPLv3 by sneak on Tuesday April 20, 2021 @07:46PM (#26883498)
No, only the outputs of the software are provided. The software remains wholly within the confines of the computer executing it.

There's a clear distinction between sending someone a file that represents computer software (source or object code) (a product) and sending someone the output of a calculation you have been requested to perform (a service).

Re:Grafana, Loki, and Tempo will be relicensed to AGPLv3 by pritambaral on Tuesday April 20, 2021 @08:44PM (#26884007)
> There's a clear distinction between ...

The distinction is meaningless to the user in the example your parent cites.