Re:Products purchased at Apple Store in India cannot be refu...
by greggman3 on Thursday April 15, 2021 @02:43PM
(#26824553)
It's simple to me. The policy is based on "good faith" that people won't lie and abuse the return policy as a free rental.
You claim it's okay to follow the letter of the policy and abuse it. When too many people do that the policy is removed.
Result: You live in a culture where returns are disallowed.
Me, I'd prefer to live in a culture where returns are allowed. That only happens when people don't abuse the return policy. The fact that Apple changed their policy because people abused it is a loss for everyone that had no intention of abusing it. It's even a loss for those who were abusing it if they ever have a legit reason to want to return something.
There are a many many policies that only really work on social norms. Living in a society that respects those norms is "almost" always a nicer society to live in.
You claim it's okay to follow the letter of the policy and abuse it. When too many people do that the policy is removed.
Result: You live in a culture where returns are disallowed.
Me, I'd prefer to live in a culture where returns are allowed. That only happens when people don't abuse the return policy. The fact that Apple changed their policy because people abused it is a loss for everyone that had no intention of abusing it. It's even a loss for those who were abusing it if they ever have a legit reason to want to return something.
There are a many many policies that only really work on social norms. Living in a society that respects those norms is "almost" always a nicer society to live in.