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Re:Twilio blocked our account and with it hundreds of our cu... by exikyut on Thursday April 15, 2021 @07:44AM (#26819199)
I posited the interestingness of such an idea a couple months ago in a thread about app store blocks: https://news.ycombinator.com/item?id=25988410

IMHO, most emphatically *yes* - this is a completely unserved/unserviced area of the B2B and B2C markets.

I noted in the linked thread that such a service would likely start by leveraging individual contacts, and building a reputation for unwaveringly high signal.

It definitely does seem to me that the vacuum between corporate and customers represents a giant sleeper industry that fundamentally won't shift very quickly.

Which means you're unlikely to reach the usual core-problem-is-solved entrenchment/stagnation point that tends to happen when you ramp up on a complex-but-solve-once problem, then find yourself stuck with a bunch of intricate sausage machine bits that aren't doing anything...

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