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Re:Twilio blocked our account and with it hundreds of our cu... by vodkapump on Thursday April 15, 2021 @06:10AM (#26818472)
I had a similar issue as you, what ended up working for me was to contact the support for payment issues, and saying I had issues with paying for something.

Got in contact with a real human (i think..) in chat in under a minute, which helped me get it resolved via filling out like 4 different forms.

No idea if this would work for you though, but worth a try?

Re:Twilio blocked our account and with it hundreds of our cu... by sshagent on Thursday April 15, 2021 @06:34AM (#26818665)
I've had to use this kinda method for other things. No way to get a hold of a real person for support, try their new customer contact details. you can get they answer those real quick!