Re:Adobe charges subscription cancellation fee
by tobr on Tuesday April 13, 2021 @09:57AM
(#26792169)
There’s always someone in these threads who wants to put all the blame on the individual. The fact is Adobe is misleadingly making it look like just a monthly subscription. Proper consumer protection laws would not allow them to do this.
Adobe deserves all the badwill they are getting in this thread, it’s 100% on them.
Re:Adobe charges subscription cancellation fee
by alexvoda on Tuesday April 13, 2021 @08:31AM
(#26791299)
Their website actively tries to trick you into falling for it.
Re:Adobe charges subscription cancellation fee
by FireBeyond on Tuesday April 13, 2021 @09:50AM
(#26792098)
Honestly, not so much. Perhaps it did before. It isn't great, but I wouldn't go so far as to call it a dark pattern.
It does list the "Best Value" plan, but when you go to "Buy", it presents a shopping cart with the following text (no fine print, no other tricks), and even uses the word "commitment":
"Commitment:
Annual plan, paid monthly: US$52.99/mo."
Even at that point, the above is in a drop-down, and you can change it to "Annual plan, pre-paid", or "Monthly plan".
Re:Adobe charges subscription cancellation fee
by tobr on Tuesday April 13, 2021 @10:01AM
(#26792226)
How is it not a dark pattern? If they are confident in the value of the subscription, why not print out the whopping minimum total of $635.88 everywhere they mention the price? They do it this way because it is misleading in a way that benefits Adobe.
Re:Adobe charges subscription cancellation fee
by ChildOfChaos on Tuesday April 13, 2021 @11:37AM
(#26793773)
Just because they benefit from stupid people is not adobe's fault, when it is this clear, people should really be careful about just clicking things and signing up, it's the individuals fault, people or companies are
not your friends, this is the case for everything, it's just the way the world works, getting mad at that and then blaming the individual is stupidity and lack of personal responsibility.
They want to charge you as much as possible and get as much money from you as they possibly can, you want the opposite, the end result is something between the two, it's on them to reach there goal, so it's on you to take care of your own money and what you do with it.
Important takeaway: only buy month to month plans when testing out services.
EDIT: I’m not a huge fan of subscription models in general. Software doesn’t need to change at the rate it is these days, but it does work wonders for the bottom lines of all these companies.
EDIT2: Monthly payments to open source software is a better investment because they actually need funding, and they aren’t paying shareholders profits.