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Re:Evaluating Modest SaaS Business Ideas by macando on Saturday April 10, 2021 @06:46PM (#26765963)
Partially true. It takes some time to learn how to spot genuine reviews.

However, even in the "encouraged" reviews you can still discover what problems people solve with certain class of tools and how much money they're ready to pay for them.

Re:Evaluating Modest SaaS Business Ideas by tiltrus on Saturday April 10, 2021 @07:32PM (#26766286)
Doubt it. I've worked for a SAAS company in the past that practices the incentivized review behaviour. Genuine (organic) reviews were indistinguishable from incentivized reviews. Poor reviews, which are the most valuable for this type of research, were always removed.
Re:Evaluating Modest SaaS Business Ideas by enraged_camel on Saturday April 10, 2021 @11:58PM (#26767379)
I was looking at a competitor's reviews just now, out of curiosity. They're so funny. The best one goes like this:

Pros: We love everything about this software! Especially A, B, C, D, E, F and G features!

Cons: It's always so difficult to wait for the next monthly patch! But it's so worth it!