I can see it cut both ways.

I won’t argue that my way is the only correct way because I’m certain it’s not.

Something I didn’t make clear in the very brief description I gave was that, yes, capturing context of what was there is important.

That said - the two projects I worked in where we did this were filled with bad bugs (a separate and problematic issue).

Nothing really replaces spending time with users. That’s what I tend to opt for - figuring out what sucks in their experience and iterate on that.