Service? I didn't mean conversations with or visits from a stranger. That's moot. The closest they are to the person(s), the better. I was thinking you / your family calling them regularly, but it seems like you might not have a great relationship.

I feel like I'm lacking a lot of context to give you useful advice.

How about asking with more context at Interpersonal SE?

https://interpersonal.stackexchange.com/