My own usage is mainly to go ask questions etc - one of the great strengths of IRC is getting help, so any features that help people get there are always on my mind - integrated pastebin etc...
Feel free to mail me if you have any ideas/gripes.
To be honest, though, I would probably stick with irssi or Colloquy if it wasn't for the firewall limitations at work. I think it'll be difficult to compete with the responsiveness of a native client app, but maybe people like me who run into firewall restrictions or people who can't install software on their work computer will be the types of people you could market freemium accounts to; essentially, tech savvy business users. And if its techies you're after, I imagine you will have a tough time making money off of ads; most of us just don't even look at them (however, give a look to how Pandora serves up ads). So freemium may be the way to go here. For paid accounts, you might also consider offering a searchable and downloadable transcript log (IRC clients offer this already, but I'm sure you could differentiate by making these logs more accessible).
I'm curious as to what others think about this.
I think the most likely outcome will be premium accounts for techies, with extra features - scripting, etc, and advertising supported for other users. Also a premium widget for websites that don't want the ads...
Lots of options open.
Have you thought about charging money for an account that can handle irc File transfers? Like allow dcc file transfers to your server, then I can log in and pick up all of the files I have dl'ed from anywhere
Might be some legal implications wrt illegal file sharing though.
I use it as a way to direct people to #hecl from the home page of http://hecl.org. I suspect there might be other ways to use it as a sort of cheap support system, especially if it were possible to pay some money and get branded versions... stuff like that.
Go in a channel and talk about apple or iphones etc, and the infobar above the chat will likely change to show an advert about apple.
The challenge at the moment is getting enough volume of adverts and keeping them current. I may end up dealing directly with advertiser like stumbleupon for instance do.
http://news.ycombinator.com/item?id=83660
It's growing pretty well now, handles around 10,000,000 messages a day. As you can see from the original post, I started out having a telnet app, irc app, and game app (Multiplayer jigsaws!). The biggest decision I made was to focus on one. I chose IRC for obvious reasons. The feedback I got was that people didn't really know what it was etc - hence the decision to focus on one app.
To be honest I was pretty gutted about the feedback, and was about to give up on it. I then decided to post it to reddit anyway (nothing to loose) a little later, and got a few people using it there. I then found ircatwork.com which I bought pretty cheaply giving me some users to start with. I naively thought I suppose, that posting to hacker news and reddit would lead to users. It didn't. Sure, a little spike in users that lasts a day or so, but it's not long term.
The biggest obstacle so far is probably getting to a state where you can make money. Premium accounts, targeted ads etc all take time.
Also in my case, dealing with IRC networks has been an eye opener. Quite a lot of the older networks are completely opposed to anything like Mibbit... "But then anyone could connect!" they say. Most are friendly now though, and at peak times we have 350 or so connections to freenode, and about 2,500 IRC connections open in all.
It's growing well, but that means it's costing a little more to run, and not yet making money. But I'm sure it'll sort itself out :/
I think the main thing is to grow and get user feedback, and that seems to be happening ok.