If companies policies and media bites were as clear as a forum moderators, we wouldn't see the same backlash. But because they all subscribe to the corporate koolaid, they make claims about being inclusive and a bastion of free speech - they're shooting themselves in the foot.

If Twitch came out and said "I pay the bills, I facilitate your ad revenue - if I don't want you on the platform it's my decision to kick you off and I'll do it whenever I want" .. People would be up in arms and they'd be attacked, but they also wouldn't have to keep up this charade. People getting banned wouldn't have an avenue to complain.

But I guess being a US company there's also litigious reasons they have to worry about that some rinky dink forum wouldn't need to..