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Re:Uber ordered to pay $1.1M to blind woman refused rides by cortesoft on Monday April 05, 2021 @01:42PM (#26702053)
> Seems rather simple: Let drivers with allergies put that in their profile. Let riders put that they have a service animal in. And the system just doesn't pair them together.

I don't think you are allowed to require riders to say they have a service animal when requesting a ride.

Re:Uber ordered to pay $1.1M to blind woman refused rides by Bedon292 on Monday April 05, 2021 @01:50PM (#26702161)
You can ask two specific questions about the presence of an animal. "Is the dog a service animal required because of a disability?" and "What work or task has the dog been trained to perform?"

I would think Uber would want to handle those sort of compliance issues before the driver gets there. As you don't want the driver to get something wrong. And it just makes things smoother for everyone.

Not sure if they can require a rider provide this information ahead of time, before pairing a rider with a driver. But if its voluntary, I don't see any problem with making the process smoother for everyone. Again IANAL, so could be off base though.

Re:Uber ordered to pay $1.1M to blind woman refused rides by cortesoft on Monday April 05, 2021 @02:15PM (#26702503)
Yeah, I think the issue is that you can't require the rider to say they have a service dog ahead of time.