When I drove for Uber, we received email messages every couple of months reminding us of the rules concerning service animals and people who need physical assistance getting in and out of the car.

I seem to recall that if you had the right kind of car you could mark yourself available for wheelchairs and other things. I was forever picking up people with walkers and helping them in and out, though I know some drivers never ever wanted to touch a passenger unless they were dead drunk and had to be dragged out of the car and deposited on the front lawn of the destination address. (Been there, done that.)

Maybe it's regional. Everything about Uber seems to be.