That ability to make an informed decision is itself notably rare though. Most businesses have to rely on trust & abstract consideration, for they don't have people running the show who can visualize & see many of the forces they are working to weigh against each other.

More generally, I feel like tech needs some breakthroughs in the "create more value than you capture" (Tim Orielly 2008) sense, where it is tech itself that is the product, rather than a product built of tech, that is trying to be created. Exposing & opening the tech, making the tech accessible. This is a far off point, not one I'd want to reduce the discussion to, but I think in general we've had a lack of technical leadership that's deflated our general sense of how core, critical, & powerful this general drift is.

I very much agree, that it's all very complicated.