I ain't really convinced by Jacobs' take; if they're having these issues with on-prem hardware, then they're going to have these same issues with cloud services. It's a matter of resource allocation, effort, and the organization itself, not one of specific implementation details like where the servers live. A cloud transition sounds like a boondoggle and a distraction from more fundamental issues - and when (not if) those issues persist, now we'll be in the same boat but with even worse results per tax dollar.