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Re:'Fake' Amazon workers defend company on Twitter by tablespoon on Tuesday March 30, 2021 @12:16PM (#26636474)
This old TechCrunch article from 2018 (https://techcrunch.com/2018/08/23/what-is-this-weird-twitter...) posted at https://news.ycombinator.com/item?id=26636153 has a former "Amazon Ambassador" actually explain that job:

> An actual former ambassador and three year Florida warehouse veteran Chris Grantham explained it in more detail to Yahoo Finance’s Krystal Hu, who shared the information with TechCrunch:

>> When I was there they just got an extra paid day off and a gift card after Peak [pre-holiday season]. This is what I got. A paid day off (that expired in 3 weeks lol) and a $50 Amazon gift card. Plus, they gave us lunch. Coldcuts and sandwich bread. I absolutely did not get paid more to train people.

>> Ambassador isn’t a ‘job’ you do every day, its just something you are trained to do. You go to a 4 hour class and they teach you how to teach others to tie a knot using a set of instructions. This is how new hires a supposed to be taught. You are supposed to teach them right from a script using a set protocol. Becoming an ambassador was a way to get out of loading trucks, or packing boxes for 10 to 12 hrs. You may ambassador 1 day then unload trucks for the next 3.

>> I stopped doing it after the first year I was there because it didn’t pay more. It’s voluntary. Your manager picks them. Generally speaking ambassadors are the “kiss asses” of the department.

> In case it isn’t obvious, Chris is no longer at Amazon and is happy to speak his mind. Thanks for helping us clear this up, Chris.

Re:'Fake' Amazon workers defend company on Twitter by TheRealDunkirk on Tuesday March 30, 2021 @12:45PM (#26636930)
For decades, I never thought people who kiss ass could have been serious. I was sure they were just cynically playing a game of advancement, and I despised them for it. What I've come to learn -- as disappointing as it is to me -- is that some people view this sort of thing as actual, legitimate opportunity, and are acting out of internal integrity. They don't see the hypocrisy of the power imbalance and how the company is using them when acting this way. It just doesn't factor into their equation.

Higher-ups look for these suck-ups, of course, but I see now that the "real" ones are the ones that really advance because of it. The process optimizes for what I call the "true believers." They wind up in positions where they can, and often do, impede the progress of people who want to make significant contributions to the bottom line.

The remaining open question in my mind is to what percentage the "true believers" actually occupy positions of serious power in a Fortune 500 -- say, at the highest 3 levels -- and how many people promoting them are just knowingly using them and their precious lack of objectivity.

Re:'Fake' Amazon workers defend company on Twitter by taormina on Tuesday March 30, 2021 @12:48PM (#26636979)
Re:'Fake' Amazon workers defend company on Twitter by eeeeehhhhh on Tuesday March 30, 2021 @01:08PM (#26637270)
I knew this was going to be posted. I've been thinking about this post for a decade now and I can't help but feel that, although it does reflect part of reality, the Gervais Principle is overly cynical in my opinion, and those who adopt the view will have it compounded by confirmation bias because it is partially true.

The things described happen at toxic organizations but the author leaves no room for honest positive and meaningful work, and at risk of pointing out the obvious, there's a lot of meaningful work to be done.

To the author of this post, finding meaning in your employment means that you're necessarily a sucker or a psychopath. Where does that leave people like doctors who earnestly help their patients?

And God forbid you find the real nobility in doing your workaday job and doing a good job at it, and feel good about yourself. According to the Gervais Principle that makes you the ultimate sucker.

Adopting this philosophy is dooming oneself to a neverending feeling of being exploited and the argument that this is what is actually happening in totality is all philosophical opinion so why would I adopt a philosophy that is so personally ruinous, demoralizing, and demotivating?

Re:'Fake' Amazon workers defend company on Twitter by impendia on Tuesday March 30, 2021 @03:58PM (#26639609)
> Where does that leave people like doctors who earnestly help their patients?

Not a doctor, but a college professor. I love my job, take pride in it, and work hard at it. But I think of myself as working for my students, my collaborators, and my immediate colleagues. I pay little attention to my university as a whole, don't view it especially positively, haven't learned how to work its bureaucracy, and feel little loyalty to the institution in general.

It seems that, according to the article, I'm a "loser". As such, "it is clear that I am an idiot". Probably true lol. But a fairly happy idiot.

Re:'Fake' Amazon workers defend company on Twitter by Ankintol on Tuesday March 30, 2021 @09:51PM (#26642693)
Just as a note, the article specifically lays out that you are only a loser in a pure economic sense, you have not maximized monetary profit and have chosen to prioritize something else. Not an idiot at all :)
Re:'Fake' Amazon workers defend company on Twitter by higerordermap on Tuesday March 30, 2021 @10:49PM (#26643010)
> I love my job, take pride in it, and work hard at it. But I think of myself as working for my students, my collaborators, and my immediate colleagues. I pay little attention to my university as a whole, don't view it especially positively, haven't learned how to work its bureaucracy, and feel little loyalty to the institution in general.

Thank you.

Re:'Fake' Amazon workers defend company on Twitter by totalZero on Wednesday March 31, 2021 @01:40AM (#26643890)
If only all professors had this attitude.
Re:'Fake' Amazon workers defend company on Twitter by badmash on Wednesday March 31, 2021 @05:23PM (#26653347)
Agreed!
Re:'Fake' Amazon workers defend company on Twitter by rgblambda on Tuesday March 30, 2021 @05:58PM (#26641100)
>Where does that leave people like doctors who earnestly help their patients?

Making positive contributions to society doesn't change the fact that you're being exploited. It's become increasingly clear that Doctors (at least where I'm from) have low pay early in their careers, unsafe working conditions, and have almost no life outside of work. On top of that they have a stressful job involving interacting with members of the public.

Re:'Fake' Amazon workers defend company on Twitter by sudosysgen on Tuesday March 30, 2021 @09:05PM (#26642432)
Given the fact that nowadays doctor is mostly a rote memorization educational path, I often wonder if increasing the number of doctors but reducing hours and somewhat pay would be an overall improvement.

Both me and my girlfriend were majors of our promotions and had more than enough in the way of academic achievement to become doctors, but the insane workload was a very effective deterrent.

Re:'Fake' Amazon workers defend company on Twitter by libraryatnight on Wednesday March 31, 2021 @03:07AM (#26644318)
This is purely anecdotal but, please, no more influx of antibiotic and steroid dispensing doctors that don't know anything else. I'm so tired of doctors that give me the distinct impression they're the equivalent of a tier 1 desktop support rep for the human body.

Or if we must have them, please keep the confined to the minute clinics at the drug store and bar them from billing themselves as real GPs.

Re:'Fake' Amazon workers defend company on Twitter by blacktriangle on Monday April 12, 2021 @11:15AM (#26780293)
Don't blame the doctors, the entire medical establishment from pre-med undergrad to the hospital has been captured by the insurance companies with the backing of federal regulation. They've removed any doctor/patient relationship with a simple heuristic that (surprise!) always results in some pharmaceutical intervention.
Re:'Fake' Amazon workers defend company on Twitter by TheSpiceIsLife on Tuesday March 30, 2021 @09:59PM (#26642747)
Australia has tried to get some of the way there with Nurse Practitioners.

I'm in Tasmania, so here's the a PDF from the Tasmanian Department of Health Services explaining what a Nurse Practitioner can do, including prescribing some medication and interpreting diagnostic test

https://www.dhhs.tas.gov.au/__data/assets/pdf_file/0004/6408...

Re:'Fake' Amazon workers defend company on Twitter by Clewza313 on Wednesday March 31, 2021 @02:29AM (#26644116)
This is partly because in Australia, regular nurses can do virtually nothing on their own initiative.

A friend of mine was an ICU nurse in Canada before moving to Australia. It was a long and painful process to get qualified again, and when she did, she found out she had been demoted from being able to meaningfully improve patient care (eg the prescriptions and diagnoses you mention) to a robot carrying out orders.

Re:'Fake' Amazon workers defend company on Twitter by TheSpiceIsLife on Wednesday March 31, 2021 @03:44AM (#26644498)
I intentional refrained from ranting about the medical profession’s protectionism in Australia.
Re:'Fake' Amazon workers defend company on Twitter by ramblerman on Tuesday March 30, 2021 @02:30PM (#26638416)
Thank you for putting this so eloquently.

I have been down this cycle myself becoming almost nihilistic and seeing it all as a pointless game of machiavelian diplomacy.

These days I'm much more optimistic, and doing much better overall but in hindsight your explanation is exactly what I went through at my worst.

Re:'Fake' Amazon workers defend company on Twitter by deagle50 on Tuesday March 30, 2021 @02:37PM (#26638515)
Both scenarios can be true, you can be "clueless" and optimistic at the same time. Even if the Gervais Principle is real, it doesn't mean you need to be nihilistic. If your work is giving you meaning and joy, does it matter if sociopaths are benefiting more than you? It's kind of like being resentful of professional athletes, it simply wasn't in the cards... Saying this as a definite "loser" btw.
Re:'Fake' Amazon workers defend company on Twitter by thethought on Tuesday March 30, 2021 @01:46PM (#26637801)
An alt-side is never ending pleasure of closing laptop at the bell .. in anticipation of bbq, wine, family, and friends. Knowing fully well it’s ephemeral. IMO there is no doom and gloom in this view.
Re:'Fake' Amazon workers defend company on Twitter by mdpopescu on Tuesday March 30, 2021 @01:20PM (#26637432)
> Where does that leave people like doctors who earnestly help their patients?

In fiction?

Back on the original topic, Erik Dietrich's "Developer Hegemony" has a less extreme view of the corporation; worth reading IMO.

Re:'Fake' Amazon workers defend company on Twitter by mrfredward on Tuesday March 30, 2021 @02:24PM (#26638322)
+1 For Dietrich's version of it. He renames sociopaths, clueless, and losers to opportunists, idealists, and pragmatists, and in general tones the theory down a bit, and I think the result is something that is both more palatable and more reflective of reality.

The opportunists see the corporate world for what it is and do what is best for their careers, the idealists believe in the shared corporate myths and put in the hours to uphold the values they're taught, and the pragmatists value being home for dinner more than climbing the ladder. It describes the broken system without implying all the people in it are broken, and since the focus is really on the incentive systems that create this situation I think that's a better take.

Re:'Fake' Amazon workers defend company on Twitter by rhizome on Tuesday March 30, 2021 @06:47PM (#26641492)
Is the corporate world "what it is" without the actions of these categories of employees? You may have the causation arrow pointing the wrong way, because to me, being more "reflective of reality," it's better worded as, "the corporate world is composed of the decisions, actions, and personalities of (sociopaths|opportunists), (the clueless|idealists), (losers|pragmatists)." Your choice of terminology is only a value judgement on each of the categories, but it's all the same people, working in a company, and making it a living thing. The specific words don't change the meaning of the principles being discussed.

I don't think the subjects of the Gervais categories are broken people so much as dangerous ones, careerwise (and possibly mental healthwise).

Re:'Fake' Amazon workers defend company on Twitter by strken on Wednesday March 31, 2021 @12:49AM (#26643633)
The words absolutely do change the meaning of the principles. The idea that actual literal sociopaths are common in corporations is much more contentious than opportunists being common. Losers implies that going home at 5pm because you have other things going on in your life is morally wrong, in a way that pragmatists doesn't. Clueless implies that believing in the corporation is wrong, in a way that idealists doesn't.
Re:'Fake' Amazon workers defend company on Twitter by rhizome on Thursday April 01, 2021 @06:44PM (#26667194)
The existence of "actual literal sociopaths" does not depend on the words used to describe them. If you use words other than "actual literal sociopath" to describe the actual literal sociopathic acts of a person, that doesn't mean they aren't an actual literal sociopath. I mean, if I understand your stance here, you're arguing for the Sapir-Whorf Hypothesis to be true, which experimentation tells us is not[1]. See also: the "euphemism treadmill."[2]

1. https://en.wikipedia.org/wiki/Linguistic_relativity

2. https://en.wiktionary.org/wiki/euphemism_treadmill

Re:'Fake' Amazon workers defend company on Twitter by strken on Sunday April 04, 2021 @07:54PM (#26693887)
I'm arguing that if you look at the actions of the group in question, "opportunist" is a better description of what they do than "sociopath". If you use the word "sociopath" then you've changed the meaning of the principle under discussion, because the language suggests "sociopaths" are real Antisocial Personality Disorder sociopaths, when that is observably not the case.

The research on linguistic relativity focuses on sensory perceptions that differ across languages. It's not applicable to the decision to claim that most of the managerial structure have a diagnosable mental illness when they clearly don't, by an English speaker in an essay read by other English speakers.

Re:'Fake' Amazon workers defend company on Twitter by HenryBemis on Tuesday March 30, 2021 @01:48PM (#26637829)
I have been 'studying' Dilbert since the first time I laid eyes on it/him 20 years ago.

This cartoon prepares you for life in large-corp environments. I've seen so many (real life) scenarios play out exactly as some of Dilbert's (and the other chars) stories.

Edit: for clarity, the article does refer to "The Dilbert Principle".

Re:'Fake' Amazon workers defend company on Twitter by jfk13 on Tuesday March 30, 2021 @01:24PM (#26637487)
> although it does reflect part of reality, the Gervais Principle is overly cynical in my opinion

Of course it is. That's what comedians do: they take something with enough basis in reality that people will recognise and identify with it, and then caricature and exaggerate it to extremes.

Re:'Fake' Amazon workers defend company on Twitter by doublejay1999 on Tuesday March 30, 2021 @05:47PM (#26640981)
Forgive me for being blunt :

> leaves no room for honest positive and meaningful work, and at risk of pointing out the obvious, there's a lot of meaningful work to be done.

There's plenty of meaningful work to be done, but most of it doesn't generate profit, so it doesn't get done. That which does get done, often pays poverty wages. Raising good citizens, caring for the elderly, educating our children, producing high quality nutritious food, cleaning our streets of litter - all meaningful and vital, all pay buttons. Many more jobs pay so little, we dont even bother doing in the West anymore and give those jobs to other countries.

> Where does that leave people like doctors who earnestly help their patients?

What percentage of the workers Doctors ? Bonus : why isn't everyone a doctor ?

> Adopting this philosophy is dooming oneself to a neverending feeling of being exploited and the argument that this is what is actually happening in totality is all philosophical opinion so why would I adopt a philosophy that is so personally ruinous, demoralizing, and demotivating?

Pretending you are happy and contributing to society while you are required to piss in a bottle is to concede all human dignity. To pretend that giving up 70 hours a week crunching numbers so a Corporation pays less tax that is to sell your soul and work to the detriment of society. To think anything else, means it's already too late for you.

tldr : meaningful jobs exist, but are rare as rocking horse shit and great swathes of us never get to experience meaningful jobs, because our culture needs obedient workers to make profits ahead of anything else.

Re:'Fake' Amazon workers defend company on Twitter by mattmanser on Tuesday March 30, 2021 @02:48PM (#26638656)
He does mention meaningful work, that's done by the clueless. But to the author it's a sidenote that he doesn't bother explaining. It's this bit where he briefly touched on it:

the standard promotion/development path is primarily designed to maneuver the Clueless into position wherever they are needed

Re:'Fake' Amazon workers defend company on Twitter by yaml-ops-guy on Tuesday March 30, 2021 @03:35PM (#26639302)
So a transmogrification of The Peter Principle but in more words?
Re:'Fake' Amazon workers defend company on Twitter by Jedd on Tuesday March 30, 2021 @04:29PM (#26640013)
If by transmogrify you mean changing the intent, along with every noun and verb in the original, then maybe.

However it feels like a profoundly different claim to Dr Peter's.

Re:'Fake' Amazon workers defend company on Twitter by MarkPNeyer on Tuesday March 30, 2021 @03:19PM (#26639087)
I agree with your analysis here, although from what I understand he argues that these phenomena have to do with working for big companies. The book “developer hegemony” makes a similar argument and argues that the “way out is to have lots of small software consulting shops.
Re:'Fake' Amazon workers defend company on Twitter by TheRealDunkirk on Tuesday March 30, 2021 @07:44PM (#26641943)
> Where does that leave people like doctors who earnestly help their patients?

I'm sure they'll BOTH figure it out.

Re:'Fake' Amazon workers defend company on Twitter by erhk on Tuesday March 30, 2021 @11:16PM (#26643142)
>why would I adopt a philosophy that is so personally ruinous, demoralizing, and demotivating?

But why not be discontent with your reality? That's typically a sign to enact change and willingfully settling is an acceptance of how things are.

I think the problem lies in the way that capitalism treats companies and labour. Im not proposing we abolish capitalism but selling our time at a loss* to our employer doesn't "feel" good. Maybe you feel rewarded by your work and maybe you don't but you shouldn't destroy that feeling for the sake of complacency.

*Loss is possibly controversial, but an employer does seek to get more value out of an employee than they pay them.

Re:'Fake' Amazon workers defend company on Twitter by EthanHeilman on Tuesday March 30, 2021 @12:54PM (#26637057)
As I was reading the above post, I started to remember reading an article on ribbon farm. The next response is someone posting the article I remember. The Hn bubble is real and in some cases has surprisingly low-entropy.
Re:'Fake' Amazon workers defend company on Twitter by minsc__and__boo on Tuesday March 30, 2021 @02:07PM (#26638090)
This is too true. I just went through a full MacLeod cycle in the past three years and can attest how uncanny the accuracy is.
Re:'Fake' Amazon workers defend company on Twitter by TheRealDunkirk on Tuesday March 30, 2021 @08:35PM (#26642235)
Wow. And what's so startling about this breakdown is that you can figure out which of the 3 groups someone is in within 10 minutes of your first meeting with them.
Re:'Fake' Amazon workers defend company on Twitter by tommilukkarinen on Wednesday March 31, 2021 @01:00AM (#26643693)
This article is interestingly promotes kinda flawed communist thinking about 'overperforming losers'.

Most companies make 'reasonable' profits or even losses. You could say normal range for profits is -5% to +10%. When the company is people intensive, it basically means, that revenue is paid in salaries.

For better salaries to be paid, profits must grow first. For profits to grow, existing people must perform better. If profits don't grow, salaries can't follow.

Now when profits grow, we face a decision on how to split the new profits, and it does not always fall on the existing employees. Sometimes profits go into hiring new people, sometimes they go into pockets of the owners. But I have also often seen in my 25 year career, that performers are compensated.

I have also always seen the costs rise, and the costs been mostly salaries. So profits eventually go to the pockets of the employees.

So actually it is good idea for everyone to perform, because if the profit growth stops, salary growth stops as well.

Anyway, my bottom line is that this 'sociopath, clueless, loser' is flawed thinking, but probably something people genuinely believe in just like many people believe that vaccines are bad.

Re:'Fake' Amazon workers defend company on Twitter by TheRealDunkirk on Wednesday March 31, 2021 @07:33AM (#26645929)
The article addresses this. You're just talking about the early stages/small company part of the lifecycle. In my case, working for a 100-year-old manufacturing company, I looked around the cube farm one day, and realized there is a small army of people who's job it is to festoon every vertical space within eyesight, at scores of facilities across the globe, with flyers and promotionals and health insurance factoids and retirement plans and educational resources and on and on and on. (And maps of the cube warrens, because people thought wacky floorpans were cool 40 years ago.) Those are the definition of "Loser" jobs, and they're everywhere.

My company is so far down the article's referenced lifecycle that there are several large groups of people who copy information from the mainframe into Excel sheets, and then hand this over to another group who take that information, and put it back into the mainframe. And the "Clueless" have fought me, tooth and nail, to try to improve these kinds of barbarous workflows.

Re:'Fake' Amazon workers defend company on Twitter by vimacs2 on Tuesday March 30, 2021 @01:27PM (#26637520)
This rings so true and is seen in a lot of other industries as well. I believe the world of gaming is among the worst for this where hordes of customers ardently defend the clearly abusive practices of multinational companies that do not give the slightest shit about them except their influence on their bottom line.

Gamers find it easier to be up in arms about journalists being bad at video games and women having too many opinions on their hobby than the fact that they are getting actively screwed over by the hyper-predatory monetisation tactics of the game publishers and the fact that a company like Activision let go of more than a hundred employees on the same week as they gave Bobby Kotick a $200 million bonus.

Re:'Fake' Amazon workers defend company on Twitter by undefined1 on Tuesday March 30, 2021 @02:00PM (#26637996)
gamers are simultaneously angry with that Activision example AND the invasion of political activists into the hobby.
Re:'Fake' Amazon workers defend company on Twitter by vimacs2 on Tuesday March 30, 2021 @04:18PM (#26639875)
Sure but you are being disingenuous if you think that the outrage on Activision is even remotely comparable to the backlash against feminism in gaming.

There is also no actual objective problem that feminism has caused to gaming that gamers can point to and I would argue that the vehement backlash against it is as driven by the "invasion of political activists into the hobby" as Anita Sarkeesean and other feminist pundits.

Re:'Fake' Amazon workers defend company on Twitter by strken on Tuesday March 30, 2021 @07:06PM (#26641640)
Bobby Kotick has a PR department, strong incentives not to antagonise the community he sells to, and enough power within his company to fire anyone who does.

Activists have an incentive to be as incendiary as possible to gain media attention, smaller PR departments if any, and little to no control over what other activists say.

It's an unfortunate reality that if my local supermarket fires a bunch of workers for trying to unionise, but my neighbour gets in a screaming match with me because he thinks I scratched his car's paint, then I'll be mildly disappointed by the supermarket but frothing mad about my neighbour. It doesn't even matter what the confrontation is about: I'll be frothing mad about any topic that my neighbour brings up if he's screaming it at me, the medium is the message.

Re:'Fake' Amazon workers defend company on Twitter by vimacs2 on Tuesday March 30, 2021 @09:41PM (#26642633)
I mostly agree except for the fact that I don't really think the gaming community are that dangerous to antagonise for a company at all considering that Activision and EA together are some of the most hated companies in both the gaming community and the world in general yet sell the most games.

It's not about the medium or even the message here. It's all about the product. As long as you control the product, it doesn't matter how much grumbling gamers do under their breath, they will still fork over their cash.

Activists on the other hand do not have a product to offer. Instead they make you think uncomfortable thoughts and try to get you to reconsider or reflect on your viewpoints or biases. That's a lot harder than buy and consume product. That's a difference that even god-tier PR is not going to easily be able to overcome.

Re:'Fake' Amazon workers defend company on Twitter by blacktriangle on Monday April 12, 2021 @11:16AM (#26780307)
Gamers don't care about women having opinions on their hobby.

Gamer care about opportunistic women's study majors who know nothing about gaming insulting their favorite pastime to try and justify their wasted lives.

Re:'Fake' Amazon workers defend company on Twitter by throwaway3699 on Tuesday March 30, 2021 @01:47PM (#26637813)
> Gamers find it easier to be up in arms about journalists being bad at video games and women having too many opinions on their hobby

Why lump real concerns in with blatant sexism?

Re:'Fake' Amazon workers defend company on Twitter by vimacs2 on Tuesday March 30, 2021 @04:14PM (#26639812)
Probably because the actual influence of "official" video game journalists has waned significantly compared to individual critics on Youtube and other platforms.

Yes, it's pretty pathetic that somebody who's job involves playing video games got stuck on the tutorial of Cuphead but then again, who cares? I don't consider it a real concern simply because outlets like IGN are waning in influence anyway.

A far more insidious concern that bears barely no attention is the fact that publishers practice shady shit like deliberately withholding review copies to overly critical reviewers or how journalists are incentivised to prioritise officially mandated press releases over reports of abuse. Notice how the very recent case of the rampant sexual and racial abuse in Ubisoft has been nearly forgotten by video game journalism.

Movements like Gamergate failed because aside from the rampant sexism within their ranks, their focus was narrowly on individual bad actors in video game journalism when the real problem is more systematic than that.

Re:'Fake' Amazon workers defend company on Twitter by d1zzy on Tuesday March 30, 2021 @07:38PM (#26641893)
You mean how all these Amazon attack articles are focusing on the systematic problem and not narrowly on a single company /s
Re:'Fake' Amazon workers defend company on Twitter by vimacs2 on Tuesday March 30, 2021 @09:31PM (#26642571)
Well considering the sheer extent and breadth of influence that Amazon has, I'm not sure how narrow it really is to write on Amazon's abuses.

Besides, you're comparing apples and oranges. It would be a better comparison if there were loads of attack articles on specific employees of Amazon instead of a giant multi-national company engaging in aggressive union busting behavior that is one of the largest employers in the world.

Re:'Fake' Amazon workers defend company on Twitter by bostonsre on Wednesday March 31, 2021 @01:21AM (#26643796)
It's tough out there. There aren't many jobs out there for that skill level that pay as much as shuffling boxes in warehouses. There isn't much opportunity for advancement no matter how hard you work. It may seem a little immoral, but I couldn't fault people too much for trying to better provide for their family using whatever means are necessary.

The incentives for each layer are geared towards maximizing shareholder value. First layer managers aren't trying to soley optimize box throughput, else they could give raises to incentivize employees better. They are trying to get as many boxes through as possible while keeping costs low. They cut hours to avoid paying OT and sometimes Healthcare. They rule with fear. This forces employees to fight for scraps and do other things they normally wouldn't do like become an ambassador to try to better provide for their families. The moral managers don't advance their careers while the ones good at exploitation do and are promoted. It's a darwinian survival of the most vicious and cunning.

Re:'Fake' Amazon workers defend company on Twitter by chacha2 on Tuesday March 30, 2021 @01:50PM (#26637856)
Noam Chomsky with Andrew Marr

https://youtu.be/lLcpcytUnWU?t=173

"If you believed something different, you wouldn't be sitting where you are sitting"

Re:'Fake' Amazon workers defend company on Twitter by gabereiser on Tuesday March 30, 2021 @12:49PM (#26636996)
It's not just Amazon. You'd be surprised at how middle-upper management operates the same way at large enterprises. At least from my experience. Some were good at their jobs, most were there because of who they knew.
Re:'Fake' Amazon workers defend company on Twitter by GordonS on Tuesday March 30, 2021 @12:59PM (#26637140)
I've worked at various enterprise-scale companies over the past 2 decades, and this has been my observation too.

As you say, there are exceptions, but a lot of managers are there because they've "played the game" well - they're good at networking, know the right people, say the right things at the right times, and when they think it will help them, they don't hesitate to throw other people under a bus.

Re:'Fake' Amazon workers defend company on Twitter by brnt on Tuesday March 30, 2021 @01:04PM (#26637200)
The things people will do for crumbs.

The poor or middleclass aren't the only ones mind you. You find willing lackeys at every paygrade.

Re:'Fake' Amazon workers defend company on Twitter by TriNetra on Tuesday March 30, 2021 @01:03PM (#26637198)
You'll get millions of dollars invested in hype-and-nothing-really-to-show-for-it startups, or sold for hundreds of millions of dollars to a fortune 500 the product which is then phased out into a black whole in an year two from the buyer company's portfolio for the same reasons – having found a right connection at one of those three levels.
Re:'Fake' Amazon workers defend company on Twitter by higerordermap on Tuesday March 30, 2021 @10:54PM (#26643029)
When all this bullshit actually works, I feel like there's something deeply wrong with the way modern bureaucracies are structured. If people have knowledge of field they are going to manage, this is less likely to happen.

As Joel Spolsky puts it, The cult of the MBA likes to believe that you can run organizations that do things that you don’t understand.

https://www.joelonsoftware.com/2006/06/16/my-first-billg-rev...

Re:'Fake' Amazon workers defend company on Twitter by devindotcom on Tuesday March 30, 2021 @12:45PM (#26636931)
I was going post that link but you beat me to it. When I wrote that it was as I suspected, disingenuous but not wholly invented - these were real people being bribed with cold cuts to parrot scripts, if I'm honest I might have done it to get off my feet for a couple hours in that situation. It was stupid and risible but you could understand it.

Now it's gotten much weirder. There are fake accounts that, looking at them, you're not sure who they actually benefit. I think a bunch just got purged. No one took them seriously anyway, so navigating the motivations in the space is super difficult. It's fascinating in some ways but in others I just want to ignore the whole thing.

Re:'Fake' Amazon workers defend company on Twitter by sushid on Tuesday March 30, 2021 @01:09PM (#26637278)
This reminds me strongly of Upton Sinclair's The Jungle. These poor folks are overworked and used up and the "kiss asses" get a little something extra for busting up any hint of unionizing.
Re:'Fake' Amazon workers defend company on Twitter by elmomle on Tuesday March 30, 2021 @12:33PM (#26636765)
Wow, does that ever sound inspired by the Kapo system in Nazi camps.

(edit: It was wrong of me to evoke Nazism due to its emotional connotations. I was reminded of the psychological systems of coercion that have been used all through history to efficiently keep oppressed people in line--which Amazon's actions reek of--but could have more effectively expressed my thoughts by saying "that sounds like a psychologically abusive system", or something of the sort.

Re:'Fake' Amazon workers defend company on Twitter by abraae on Tuesday March 30, 2021 @02:21PM (#26638275)
Never go full Godwin
Re:'Fake' Amazon workers defend company on Twitter by nemo44x on Tuesday March 30, 2021 @12:43PM (#26636899)
Really? Did the Nazis give their prisoners a day out of the camp and 50 Deutschmark to treat themselves with?

I don’t think it’s fair to compare this to genocide camps.

Re:'Fake' Amazon workers defend company on Twitter by elmomle on Tuesday March 30, 2021 @12:45PM (#26636944)
"Inspired by". And yeah, the conditions are far less extreme, but the dynamics of using prisoner's dilemma to reinforce order in the warehouse is deeply cruel, psychologically. Please don't argue that.
Re:'Fake' Amazon workers defend company on Twitter by nemo44x on Tuesday March 30, 2021 @12:52PM (#26637030)
It’s giving people the option to do something else for awhile and get a small bonus on top. I had numerous jobs when I was young that had similar incentive structures if you wanted it. I doubt my managers were picking it up from Goebbles.
Re:'Fake' Amazon workers defend company on Twitter by elmomle on Tuesday March 30, 2021 @12:56PM (#26637092)
But were you specifically being the manager's patsy, training other workers and inducting you into a psychological culture of aligning with the manager?