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A comment on Collabora Office: The enterprise-ready edition of LibreOffice. Parent comment

Re:Collabora Office: The enterprise-ready edition of LibreOf... by chrisseaton on Sunday March 28, 2021 @09:22PM (#26616713)
How do people use MS Office and Google Docs without encountering these kind of problems? Maybe they aren't problems in practice, or people just work around in practice. As I said, if a document doesn't look right then what am I going to do? Open a support ticket and wait for a new version of the software? Does anyone really do that?

Note that the question I'm asking is the same question that the LibreOffice themselves are panicking about!

https://lwn.net/Articles/825602/

[ Parent | on HN ]
Re:Collabora Office: The enterprise-ready edition of LibreOf... by addicted on Sunday March 28, 2021 @10:00PM (#26616944)
Microsoft sells an entire software system (actually multiple such software systems) that are expensive, and require CALs (per user licensing) and server licensing simply to deploy software.

Microsoft also provides many different ways to install/deploy Office products for enterprises. In fact, one of the biggest selling point of the O365 enterprise tier is flexibility in deployment/installation options.

[ Parent | on HN ]
Re:Collabora Office: The enterprise-ready edition of LibreOf... by jlund-molfese on Monday March 29, 2021 @01:43PM (#26625474)
Well, from my experience at Fortune 500s, they do encounter these problems, but they're supported by internal IT departments. As developers (I just assume everyone on HN is one by default), we aren't really the intended audience. If office products are essential to your job, having someone to support you when your presentation is messed up (or even blame) is really important.

Collabora's support model allows companies to outsource that support responsibility, similar to http://electric.ai/

Does it make financial sense for their users? I don't know. But I can see the value proposition for someone making office software purchasing decisions, especially if they're concerned about a lesser-known brand like LibreOffice, or think open source software is inherently less reliable.

[ Parent | on HN ]