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A comment on Call centre staff to be monitored via webcam for home-working ‘infractions’. Parent comment

Re:Call centre staff to be monitored via webcam for home-wor... by _underfl0w_ on Saturday March 27, 2021 @10:21AM (#26602442)
While this is correct, surveillance in the physical call center wasn't physically taking place in these people's homes, which IMHO is the critical difference.
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Re:Call centre staff to be monitored via webcam for home-wor... by Guthur on Sunday March 28, 2021 @10:27PM (#26617090)
Sure, because the call center was your workplace. Now your home is your work place and the rules have changed.

And to be clear I don't particularly believe this methodology is ultimately good for anyone; either the consumer, call center staff, or the company who's call support has been outsourced.

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