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Re:RIP Google Reader by signal11 on Thursday March 25, 2021 @03:17PM (#26584235)
This is a really good story about how not to be a customer-centric organisation and not take user feedback.

What I take away is that just because they’re not paying customers doesn’t mean they won’t remember and judge you. And clearly people hold grudges for a long time (witness the number people who still maintain “Micro$oft is evil” from their 90s experiences).

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