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Re:Ask HN: How to build empathy? by thestepafter on Saturday March 20, 2021 @12:07PM (#26524049)
I am learning empathy myself and I think this would imply that they are being lazy and could come across as condescending. “That’s too bad, if I had that problem I would do something about it.”
Re:Ask HN: How to build empathy? by Ariez on Saturday March 20, 2021 @12:30PM (#26524215)
I was just thinking about this I think you're right. Such small differences in phrasing can have a big difference.

I think a great response would be "That sucks, do you THINK if you spoke to them something would change?" Rather than "have you tried to speak to them?"

The first is a question, that will prompt them to think and then maybe act. The second is a question that is a little accusatory (you should have already spoken to them about it)

Conversation is hard!