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Re:What I learned in two years of moving government forms on... by tokipin on Friday March 19, 2021 @03:33PM (#26517407)
It seems more like a classic case of refactoring except that the original infrastructure is paper-based, in which case the ideal digital redesign would be one that mimics the paper-based one precisely so that "regression testing" can be performed and components can be swapped in piecewise. Once enough components are digitized, the system as a whole can begin to be molded into more effective forms. This would have to be the plan at the outset, since it would require preserving enough flexibility.

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