Re:What I learned in two years of moving government forms on...
by ghaff on Friday March 19, 2021 @01:13PM
(#26515832)
People don't like to be told they have to change the way they do things because... the computer.
Years ago, I was at a very small company that used Exchange. We had some outages and it was just a lot of administrative overhead in a world in which Gmail was by then an option.
But one person in particular fought the change strongly because they were used to a business/sales process that used hierarchical folders to keep documents organized and Gmail, at the time, only had single level labels. The CEO mandated the change anyway but the other person never accepted that Gmail was suitable for our needs.
Years ago, I was at a very small company that used Exchange. We had some outages and it was just a lot of administrative overhead in a world in which Gmail was by then an option.
But one person in particular fought the change strongly because they were used to a business/sales process that used hierarchical folders to keep documents organized and Gmail, at the time, only had single level labels. The CEO mandated the change anyway but the other person never accepted that Gmail was suitable for our needs.