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A comment on What I learned in two years of moving government forms online (2018). Parent comment

Re:What I learned in two years of moving government forms on... by ziziyO on Friday March 19, 2021 @11:14AM (#26514247)
Wasn’t one of the the points of the article the complete opposite of this comment? You can improve the process without having to overhaul the whole thing. They don’t need to flip their tech stack for forms.
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