News for hackers. Stuff that matters.

A comment on What I learned in two years of moving government forms online (2018). Parent comment

Re:What I learned in two years of moving government forms on... by MattGaiser on Friday March 19, 2021 @11:14AM (#26514242)
> Change the process first. Forms come later.

In government that can easily mean the forms coming never.

[ Parent | on HN ]
Re:What I learned in two years of moving government forms on... by cratermoon on Friday March 19, 2021 @11:44AM (#26514657)
That's just as true for the corporate world. Check out the business processes of, say, a global telecom that's been around since the era of party lines. SAP SE makes buckets of money from big corporations that just want computerized file cabinets.
[ Parent | on HN ]