Love it. This (your commercial product) will go in an MVP I'm building. I've been using Intercom, which seems like the best option, but it's just so damn expensive for an MVP and that top tier price is not met by their medium tier product imo.

tbh I'd pay even for the first agent (perhaps a free trial would have sufficed), but the Hacker tier does make it a certainty I'll trial it.

Something most tool providers don't seem to get is that when I'm first building something I'm extremely price sensitive, but once I've got going I don't really care, like a tax if you take X% of my profit but you make my life easier and make it easier to grow that profit, who cares? That's fine compared to rinsing me when I'm not making any revenue (as with intercom). And if your product is any good, there's no way I'm going to switch once I get some traction, as the cost of any tool is ~ zero compared to the cost of employees.